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Client SuccessFull-time•Casablanca, Morocco
Client Onboarding & Training Specialist
Guide clients through setup, training, and smooth daily adoption of their digital infrastructure.
Key Responsibilities
- Lead training sessions for client administrators and end-users.
- Draft and maintain localized help desks and onboarding files.
- Collect client feedback to improve our open-source software delivery pipeline.
Requirements
- Strong communication skills with technical and non-technical stakeholders.
- Ability to create clear documentation and video tutorials.
- Fluency in French and Arabic is mandatory; English is a strong plus.